Billing

How to Change Your Credit Card

To change your credit card, run:

gigalixir account:payment_method:set

How to View the Current Period’s Usage

To see how many replica-size-seconds you’ve used so far this month, run:

gigalixir account:usage

The amount displayed has not been charged yet, since charges are run at the end of each billing cycle.

How to View the Current Active Usage

To see your current usage rate, run

gigalixir account:usage:running

The amount displayed is the amount your current usage would yield every billing cycle if left untouched.

How to View Previous Invoices

To see all your previous period’s invoices, run:

gigalixir account:invoices

What Happens if a Payment Fails?

If a payment fails, we will retry the charge and send email notifications to the account owner email address. If the payment remains outstanding, your apps may be placed into maintenance mode and will display a “Temporary Maintenance” message to visitors.

Once the payment issue is resolved, your apps will be restored. If your apps are not automatically restored after payment, contact support for assistance.

Note
Billing and payment notifications are only sent to the account owner email, not to collaborators or team members. Make sure the account owner email is actively monitored.

How to Update Your Credit Card

To update your payment method via the web interface, visit https://console.gigalixir.com/#/account/payment-method and click the edit button.

With the CLI:

gigalixir account:payment_method:set

What’s Next?